Shipping & Delivery

Delivery Rates

Order Total
Up to $50
$50.01 - $99
$99.01 and above
2-3 Day Rush Delivery, limited to items in stock.
Overnight Rush Delivery, limited to items in stock.
Delivery
$ 11
$16
$21

Actual Charges

Actual Charges

Standard Delivery Charges Per Ship-To Address. Outside contiguous 48 states, actual delivery charges will apply.
2-3 day rush service and Overnight rush service orders must be placed by 11AM ET Monday - Friday to ship that day. No weekend delivery. Rush orders limited to within 48 contiguous states. Rush service is available for most in-stock orders, 70 lb and under and are in ADDITION to Standard Delivery Charges (above). Not applicable to Freight or oversized items. Not all products available for rush delivery. Please call, 1-800-825-5459 or email, info@lilypons.com  for details.

Dry Good Delivery

We ship non-oversized items via FedEx. In-stock, non-oversized dry goods take 2-7 days for delivery. Rush delivery is available for in-stock orders within the contiguous states.
Oversize Delivery
Oversize delivery items require daytime telephone number for freight company. Customer is responsible for making unloading arrangements for oversize items. Set-up and assembly of oversize items is customer's responsibility.
International Delivery
Delivery to territories outside the U.S., actual delivery charges will be charged. You may call our customer service to request an estimate prior to confirming your order, 1-800-825-5459

Live Good Delivery

We will automatically schedule the shipment of your live goods based on the schedule below.   If you do not know your hardiness zone, please click here and enter your zip code, http://www.garden.org/zipzone/.  If you would like your live stock shipped at a different time then indicated below, please indicate when placing your order. Sorry, no plants, fish or scavengers shipped to CA,MT, OR, WA, WY, PR, Virgin Islands, or Guam.

EXCEPTION! We will schedule 2 dates in 2018 to ship hardy & tropical waterlilies, lotus and selected bog plants to CA,MT,OR, WY & WA. The first date is May 1st. There will be a $10 Inspection fee per order.



Returns

Lilypons Water Gardens guarantees satisfaction. If you are not satisfied at any time within 10 days of your purchase, you may have an exchange, credit or full refund of purchase price, your choice. From day 11 to one year of purchase, exchanges only.
Should you ever need to return an item to us:
Attn: Returns Department Lilypons Water Gardens 6800 Lily Pons Road, Adamstown, MD 21710
Customer Service 1.800.999.5459 or email info@lilypons.com.


Zone
8-11
7
6
5
1-4
Hardy Plants/Lotus/
Fish/Scavengers

3/5/18
3/19/18
3/19/18
3/26/18
4/9/18

Tropical Plants
4/16/18
4/30/18
5/7/18
5/14/18
5/21/18